This policy explains what information Ultimate Garage Door LLC collects, how we use it, and the choices you have. It applies to our website, our phone calls and our text messages.
What we collect
When you contact us, book a service or become a customer, Ultimate Garage Door LLC collects:
- your name, phone number and email address;
- the service address where the work is done;
- what you tell us about the job;
- photos of the work;
- estimates, invoices, payments and signatures;
- the calls and text messages between you and us.
Our website also receives standard technical information from your browser, such as your IP address and the page you submitted a form from, which we use to keep the site secure and to keep a record of form submissions.
How we use it
We use your information to:
- schedule and carry out your garage door service;
- send appointment confirmations;
- send technician arrival updates;
- send estimates, invoices and payment links;
- answer your questions;
- keep warranty records.
Text messages (SMS)
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
If you give us your mobile number and agree to receive texts, Ultimate Garage Door LLC will text you about your service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
You can opt in by ticking the text-message box on our website form, or by texting us first. Full details of our text-message program are in our Terms & Conditions.
Service providers and the law
We do not sell, rent or trade your personal information, and we do not share it with third parties or affiliates for their marketing or promotional purposes.
Companies that run services for us — for example, the software that delivers our messages and emails and our payment processor — handle information only on our behalf, only to provide that service to us, and may not use it for anything else. We may also disclose information when the law requires it, such as in response to a valid legal request.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Payments
Card payments go through our payment processor, and we don't store full card numbers. Zelle payments go directly to our bank.
How long we keep it
We keep your information for as long as it is needed for warranty, tax and legal purposes, and then delete it.
Your choices
You can ask to see, correct or delete your information, or ask us to stop contacting you, by calling or texting (602) 669-0759 or emailing contact@ultimategaragedoorrepairaz.com.
Reply STOP to any text message to stop texts.
Security and children
We use reasonable safeguards to protect your information. Our services are for adults, and we do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
- Company
- Ultimate Garage Door LLC
- Address
- 2011 E 5th St #8, Tempe, AZ 85288
- License
- Arizona ROC 347670
- Phone (call or text)
- (602) 669-0759
- contact@ultimategaragedoorrepairaz.com